The City receives thousands of payments every month. To ensure your payment is promptly credited, please return your payment coupon and do not fold, staple or paperclip your payment(s). All checks and money orders should be made payable to the “City of Bentonville.” The City is not able to process two-party or post-dated checks.

Cash Payments

Cash payments should only be made in person, do not mail or put cash in the drop-box.

Online Payments

If you use your bank’s online bill pay, please review their terms and conditions of service and ensure you are scheduling your payment early enough for it to be delivered to the City. These online bank payments are mailed to us as a check and are subject to the same delays that may occur as if you had mailed the payment yourself. Please ensure your complete and correct account number is included with your bank's online payment. If you are paying more than one utility account with your bank's online payment, each utility account payment needs to be submitted separately.

Card Payments

Credit and debit card payments may be made in person, online or by phone. The City accepts Visa and Master Card from the card holder.


The Utility Billing drive-thru is located at 1000 SW 14th St and is open from 8:00 AM to 4:30 PM, Monday thru Friday. The entry to the drive-thru lane is on the west side of the building.

After-Hours Drop-Box

For your convenience, an after-hours drop-box is located next the the drive-thru window at 1000 SW 14th St. Anything dropped after 8:00 AM will be processed the following business day. Never place cash in the drop-box.