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Existing Customers
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Automatic Bank Drafting
You can choose to have your utility bill drafted directly from your bank account each month on your due date.
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Average Billing Program & Enrollment Form
After you have 12 bills issued you can choose to sign-up for the City’s Average Billing Program.
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eNotification
Utility customers have two options for receiving notifications about their due date.
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Meter Reading
The City is in the process of converting to meters that report their reads automatically to the City.
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Online Payments - Updated Website
Find details about the new updated online payments website.
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Outages
You can report outages 24 hours a day by calling 800-286-1262 or go to our online reporting site.
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Payments
The City receives thousands of payments every month. To ensure your payment is promptly credited, please return your payment coupon and do not fold, staple or paperclip your payment(s).
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Utility Billing & Collections
Physical Address
117 W Central Ave
Bentonville, AR 72712
Mailing Address
117 W Central Ave
Bentonville, AR 72712
Phone: 479-271-3100Fax: 479-271-5917Emergency: 800-286-1262 (After Hours)
Hours
City Hall Office
117 W Central Ave
Monday - Friday
8 a.m. - 4:30 p.m.
Drive-thru
402 S Main Street
Monday - Friday
8 a.m. - 4 p.m.