The City receives thousands of payments every month. To ensure your payment is promptly credited, please return your payment coupon and do not fold, staple or paperclip your payment(s). All checks and money orders should be made payable to the “City of Bentonville.” The City is not able to process two-party or post-dated checks.

Cash Payments

Cash payments should only be made in person, do not mail or put cash in the drop-box.

Online Payments

If you use your bank’s online bill pay, please review their terms and conditions of service and ensure you are scheduling your payment early enough for it to be delivered to the City. These online bank payments are mailed to us as a check and are subject to the same delays that may occur as if you had mailed the payment yourself. Please ensure your complete and correct account number is included with your bank's online payment. If you are paying more than one utility account with your bank's online payment, each utility account payment needs to be submitted separately.

Card Payments

Credit and debit card payments may be made in person, online or by phone. The City accepts Visa and Master Card from the card holder. All cards must be signed for the City to process your payment.


The Utility drive-through is located at 402 South Main Street and is open from 8 a.m. to 4 p.m., Monday through Friday. The entry to the drive-through lane is off 4th Street. A walk up drop-box is located on the Main Street side of drive-through building for after-hours payments.

After-Hours Drop-Box

For your convenience after-hours an additional drop-box is located on the front of City Hall at 117 West Central Avenue Never place cash in any drop-box.