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The original item was published from 11/1/2019 8:23:53 AM to 11/29/2020 12:00:01 AM.

News Flash

City News

Posted on: November 1, 2019

[ARCHIVED] Bentonville 311 System Launched to Connect Citizens to City Services


Bentonville, AR… The City of Bentonville has launched Bentonville 311, a service that provides citizens with a simple online single point of contact for non-emergency city services at

The new Bentonville 311 system brings unprecedented levels of openness, innovation and accountability to the delivery of City services.

Bentonville 311 is part of Mayor Stephanie Orman’s initiative to provide transparency and enhance digital communication for citizens. The new system is mobile responsive and will work on any digital device. Citizens will enter their concerns at

Mayor Orman says, “Our goal is to increase communication with our citizens and make it easier for them to report a concern in our City. With 311, our hope is that citizens will utilize the system at home, while they are traveling in the city or even while they are on the bike trails. This also allows us to track concerns and progress internally, which provides accountability for staff. Our citizens are the eyes and ears of the community and 311 will enhance the connection with City services.”

There are 20 of the most common concerns listed as options on ranging from flooding to street light maintenance and water concerns. Residents can submit their concern and will receive email notification when the concern is accepted, assigned
and completed.

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